Justin Lancaster Product Design
Resume · Updated July 2026

Justin Lancaster

Principal Product Designer — Enterprise SaaS & AI-Native UX

Principal-level product designer for enterprise platforms, working at the front edge of AI-native practice. Shipped an AI assistant inside a live security console, then rebuilt the design-to-code pipeline around Claude Code and the Figma MCP. Twice taken a cloud product from greenfield to launch in under six months.

Design systems architect. Player/coach across IC and manager tracks, with a research-first mandate on every engagement.

I design the system, not just the screen.

Experience

NextEra Energy

Jul 2026 – Present

Human-Centered Design Experience Architect

  • Designing AI-assisted tooling for power plant commissioning, turning dense technical workflows into interfaces field teams can move through quickly
  • Partnering with engineering and operations SMEs to map the current state of commissioning and where AI reduces manual effort and error

BlueRock.io

2025 – 2026

AI Product Designer

  • Built a Figma-to-Storybook-to-React pipeline using the Figma MCP and Claude Code, so the design system and the production code are one artifact and design QA disappears
  • Defined agentic interaction patterns that make AI agent behavior visible, controllable, and reversible for enterprise users
  • Established token architecture, component library, and auto-layout standards across every product surface

SentinelOne

2025

Product Design Manager, Cloud Security & Exposures

  • Shipped DSPM end-to-end from concept to launch in roughly six months, debuting at OneCon
  • Owned cloud data security posture workflows spanning discovery, classification, and risk remediation
  • Led IC design work while managing and mentoring the product design team

Palo Alto Networks

Nov 2020 – 2025

Principal UX Designer → Product Design Manager → Principal Product Designer

  • Shipped Strata Copilot, an AI assistant embedded directly in the security console, defining how conversational AI earns operator trust inside a live workflow
  • Redesigned Access Analyzer, cutting query time from 20–30 seconds to 5–10 seconds
  • Designed Command Center, which became the platform home screen and the most-viewed page in the product
  • Led UX across Strata Cloud Manager, ADEM, and Prisma SASE, cloud-managed consoles used by globally distributed network and security teams
  • Built the Designer's Toolkit, a DesignOps framework that spread across teams with no management mandate behind it

CrowdStrike

May 2020 – Nov 2020

Senior UX Designer

  • Shipped the MVP Cloud Security app with Product and Engineering in under five months, greenfield to release
  • Simplified cloud security workflows for one of the fastest-growing platforms in the category

FireEye / Mandiant

Apr 2018 – May 2020

Senior User Experience Designer

  • Designed the Muse Design System and Marketplace, unifying the component language across the security product portfolio
  • Designed threat intelligence and incident response interfaces for analysts working data-dense workflows under time pressure

General Electric

2014 – 2018

Staff UX Designer → Senior Staff UX Designer

  • Designed for GE Predix, the industrial IoT platform, covering asset performance and fleet monitoring at industrial scale
  • Built the GE Core iOS Design System and shipped the MOS and RealTrack mobile apps in partnership with Apple's Enterprise Design Lab

eWay Direct · Ryan Partnership · Colangelo

2010 – 2014

Digital Art Director → Senior Digital Art Director

  • Designed campaign platforms, product-line sites, and mobile apps for Unilever, Diageo, Dole, Mead, and J.P. Morgan Chase, working across brand, interaction, and front-end handoff
  • Learned to ship on a fixed date with the client in the room — the habit that later made greenfield-to-launch in under six months feel routine

Skills

AI & Emerging
Agentic interaction design, AI assistants in operator consoles, Claude Code, Figma MCP, AI-facilitated research synthesis, prompt-to-production workflows
Design
Figma (variables, components, auto-layout), design systems and token architecture, design-to-code pipelines, Storybook and React handoff
Research
Discovery interviews, service blueprinting, contextual inquiry, usability testing, HEART framework, Pendo instrumentation
Domain
Enterprise SaaS administrator UX, cloud and security consoles, IoT and fleet monitoring, distributed global user bases
Leadership
IC-to-manager range, cross-functional influence without authority, design vision and strategy, mentorship and critique culture

Education

BFA, Communication Design · Pratt Institute

Selected case studies